FAQ

Creating an account at Cashpot Casino is quick and straightforward. Visit our website and click the 'Register' or 'Sign Up' button in the top right corner. You'll need to provide some basic personal information, including your name, date of birth, email address, and phone number. Create a unique username and secure password, then select your preferred currency (EUR).After completing the registration form, verify your email address by clicking the link sent to your inbox. This verification step is crucial for account security and to comply with our licensing requirements. Once verified, you can make your first deposit and claim your welcome bonus. The entire process typically takes less than five minutes, and your account will be ready to use immediately after verification.

Cashpot Casino offers new players an impressive 300% welcome bonus up to €1000 on their first deposit. This means if you deposit €300, you'll receive an additional €900 in bonus funds, giving you €1200 to play with!To claim this bonus, simply register a new account, navigate to the cashier section, and make a qualifying deposit (minimum €20). The bonus will be automatically credited to your account. Please note that this welcome offer comes with a 33x wagering requirement on the bonus amount before you can withdraw any winnings.The welcome bonus can be used on a wide selection of games from our premium providers like NetEnt, Betsoft, and Wazdan. Remember to read the full terms and conditions before claiming to ensure you understand all requirements.

Cashpot Casino offers a diverse range of secure payment methods to accommodate players' preferences. For deposits, you can use credit/debit cards including Visa, MasterCard, Visa Electron, and Maestro. We also support e-wallets like Skrill, Neteller, and ecoPayz, which provide instant deposits and faster withdrawal times.Additional options include prepaid solutions such as PaySafeCard and Postepay, plus bank transfer methods like giro pay. All transactions are protected with advanced encryption technology to ensure your financial information remains secure.Deposits are typically processed instantly, allowing you to start playing right away. Withdrawal processing times vary by method, with e-wallets generally being the fastest (24-48 hours), while card withdrawals may take 3-5 business days. All payment methods support EUR currency transactions, making it convenient for our European players.

Cashpot Casino occasionally offers exclusive no deposit bonus codes to new and loyal players. These promotions typically provide bonus funds or free spins without requiring a deposit, giving you a risk-free opportunity to try our games.To find the latest no deposit bonus codes, check our 'Promotions' page regularly or subscribe to our newsletter. We also send special bonus codes via email and SMS to our registered players. When using a no deposit bonus code, simply enter it in the designated field during registration or in your account's bonus section.Please note that no deposit bonuses usually come with specific wagering requirements and maximum withdrawal limits. Currently, we recommend checking our promotions page for the most up-to-date offers, as bonus codes are updated regularly and may be time-limited. Our customer support team can also provide information about any active no deposit bonuses available for your account.

At Cashpot Casino, fair gaming is our top priority. We employ several measures to guarantee complete randomness and fairness in all our games. First, we exclusively partner with reputable software providers like NetEnt, Betsoft, and Wazdan, whose games are built with certified Random Number Generators (RNGs) that ensure each spin, card dealt, or dice rolled is completely random and unpredictable.Our platform undergoes regular audits by independent testing agencies who verify the fairness of our games and the accuracy of our stated Return to Player (RTP) percentages. Additionally, we operate under a strict gaming license that requires adherence to fair gaming standards.We maintain transparent policies regarding game rules, odds, and payout percentages, which are accessible within each game's information section. This commitment to fairness and transparency is why thousands of players trust Cashpot Casino for an honest and enjoyable gaming experience.

Cashpot Casino offers responsive customer support through multiple channels to assist you with any questions or concerns. Our most direct contact method is via email at support@cashpotcasino.com, where our team aims to respond within 24 hours.For more urgent matters, you can reach our support team by phone at +357-25-281876. Our knowledgeable representatives are available to provide assistance in English.While we currently don't offer 24/7 live chat, our support team operates extended hours to accommodate players from different time zones. Before contacting support, we recommend checking this FAQ section, as many common questions are already answered here.When contacting customer support, please have your account details ready and provide clear information about your inquiry to help us resolve your issue more efficiently. Our team is committed to providing professional, courteous, and effective support to enhance your gaming experience at Cashpot Casino.